I am writing to express our heartfelt appreciation for the outstanding service provided by JN Machineries, We are extremely Delighted with the support we received from your team, especially from Mr. Rajesh and Mr. Anbarasan. Their dedication to service excellence has been evident during the entire warranty period. Whenever we registered a breakdown complaint or requested maintenance service, they promptly addressed the issues and explained everything in a technical manner that was easy to understand.
The professionalism and responsiveness of your team have made a significant positive impact on our experience. We truly value the superb quality of service delivered, and it has strengthened our confidence in choosing JN MACHINERIES P LTD, and CUMMINS.
Further more We interested for the Ashwasan Warranty Extension Scheme because of the excellent service we received from your team.
Thank you once again for your commitment to ensuring customer Delighted. We look forward to continuing our partnership.
Our business relies entirely on electricity and internet, as our servers run 24/7 throughout the year. The solution provided by JN Machineries Pvt Ltd, with its automatic start/stop and automatic changeover features, has been a true game-changer. It ensures uninterrupted operation, giving us peace of mind and allowing us to focus on our core work without worrying about downtime.
We are extremely satisfied with the service and support provided by JN Machineries Pvt Ltd. Their team consistently demonstrates professionalism, technical expertise, and a strong commitment to customer satisfaction. During our recent interactions, their service engineers responded promptly and resolved all issues efficiently, minimizing downtime. Their ability to handle challenges and provide timely solutions has significantly improved our operational reliability.
We sincerely appreciate the dedication and support extended by the team and look forward to continuing our association with JN Machineries Pvt Ltd. We confidently recommend their services to others in the industry.
We would like to put on record our appreciation to M/s JN Machineries Pvt., for the outstanding service support for the above subject engine Top overhauling (Engine SL No: 25190995, Model: NTC495G-125 KVA), this engine was overhauled and commissioned as per the commitment.
Your prompt response, technical expertise and professionalism have ensured smooth operation of our DG.
We look forward to continuing best service support all the time.
We sincerely appreciate your efficient, gracious customer service, the level of work done to clear breakdown for 125 KVA DG on 21.04.26 (Wednesday midnight) by Mr. P. Mahendran.
Our team was more delighted with your responsibility, emergency service support and we look forward the same in future also. Thank you once again for your support.
On 07.04.2026, our 180 KVA DG Exhaust System (DG 182) experienced a shutdown due to an ATS coil fault. The JN Machineries Technical Team responded promptly, identified the issue, and worked tirelessly through day and night to restore operations.
We sincerely thank technicians Selva, Kabilan, and Murugan for their dedication. Their round-the-clock effort ensured the breakdown was rectified on time, preventing further disruption. We especially appreciate their prompt response, problem-solving skills, and reliability and care.
Your commitment has reinforced our confidence in JN Machineries' expertise. We look forward to continuing this strong partnership.
We sincerely thank JN Machineries' Service Engineer and Service Advisor, Mr. Selva and Mr. Suresh, along with Powerica Limited's Mr. S. Nagarajan (Manager - Service), for attending to our DG set on 15.12.2025 regarding the issue of two DG sets not synchronizing.
Our load pattern was very critical, and if the DG sets had not been synchronized, we would have faced serious operational consequences. The team addressed the issue on a war-footing basis and resolved it promptly.
We highly appreciate their dedication and quick response in resolving the issue efficiently. Their professionalism and commitment ensured smooth operation and minimized downtime.
I am writing to thank you for the quality of service provided by your company. We sincerely appreciate your efficient, gracious customer service, the level of work done to clear breakdown for 58.5 KVA DG held on 19.02.2026 (Thursday - midnight).
Our team was more delighted with your responsibility, emergency service support, and we look forward the same in future also. Thanks, you once again for your support.
I wanted to express my heartfelt appreciation to the Engineers who responded to the critical DG breakdown call at the Hospital. Your prompt and professional service ensured minimal disruption to the hospital's critical operations.
Your dedication, expertise and commitment to resolving the issue efficiently were truly commendable. You demonstrated the highest standards of service till 2:00 AM, and your efforts did not go unnoticed. Please accept my sincere gratitude for your outstanding work.
Special thanks to Service Advisor Mr. Santhosh Kumar and Service Engineers Mr. Kesava Prabu, Hari Kumar, Navin Kumar, Cummins Area Office Mr. Sarathkumar, and the parts team Mr. Jayabal.
We would like to extend our sincere appreciation to M/s Cummins India Limited, Chennai, and M/s J.N. Machineries Pvt. Ltd., Trichy, for conducting a one-day technical training session on 18th September 2025, focusing on troubleshooting of Power Car DA Sets.
We particularly appreciate the efforts of Mr. Arun Gopal from Cummins and Mr. Tamilarasu from J.N. Machineries, along with their support teams, whose invaluable contributions were key to the success of this program. The training covered critical aspects of Cummins engines, including tappet clearance settings, and troubleshooting of DA Set engines.
The structured and clear delivery of the content, along with the engaging question-and-answer session, greatly enhanced the learning experience for all participants. Once again, we extend our heartfelt thanks to M/s J.N. Machineries Pvt. Ltd. for their support and collaboration.
I am writing to thank you for the quality of service provided by your company. We sincerely appreciate your efficient, gracious customer service, the level of work done to clear breakdown for 200 KVA DG held on 18.11.2025 (Tuesday, midnight).
Our team was more satisfied with your work, and we look forward the same in future also. Thank you once again for your support.